Quick Help

The knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.



 Download link expired

Solution

 

If you ordered a program that is a digital download, the link from our shopping cart will only be good for 48 hours.

If for some reason you didn't get to download the program before the link expired, please open a ticket.  Be sure to include your order number so we can verify you are a customer.

All of our paid programs are now using online delivery instead of a one-time download. So if you had previously purchased a downloadable program, we can provide you with a login/password so you can either download it or use it online.

This solved a variety of problems with downloading files on mobile devices.

 
Was this article helpful? yes / no

Article details

Article ID: 4

Category: Digital Products

Date added: 2013-11-14 21:34:11

Views : 2062

Rating (Votes): Article rated 3.3/5.0 (72)

 
Powered by Help Desk Software HESK, brought to you by SysAid