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 Can't open file on Android

Solution

Due to problems with Android mobile devices and downloading files, we have converted all of our purchased digital programs to online use instead of a zip file download.

All purchases in 2014 will get access to your digital program through our online delivery system.  You will get an email with login/password instantly after your purchase.

If you don't see it, please check your spam folder.  If you still don't see it, open a help desk ticket and we will get it to you right away.

 

If you previously purchased one of our digital download programs, chances are it is a Zip File.  Zip is the most common file compression and packaging format. 

But, Android does not handle .zip files without having a special application. In short... it's a fat pain in the butt.

So if you purchased a program that was digital download, please open a help desk ticket and request access to the online delivery system.  We will give you access so you can use your materials online or download them or both.

 
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Article details

Article ID: 5

Category: Digital Products

Date added: 2013-11-27 00:11:44

Views : 386

Rating (Votes): Article rated 3.2/5.0 (52)

 
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