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 Can't download or open files on iPad

Solution

Due to problems with Apple iPad mobile devices and downloading files, we have converted all of our purchased digital programs to online usage instead of a zip file download.

All purchases in 2014 will get access to your digital program through our online delivery system.  You will get an email with login/password instantly after your purchase.

If you don't see it, please check your spam folder.  If you still don't see it, open a help desk ticket and we will get it to you right away.

Previous Purchases

If you previously purchased one of our digital download programs, chances are it is a Zip File.  Zip is the most common file compression and packaging format. 

But, IOS does not handle .zip files without a special application. In short... it's a fat pain in the butt.

So if you purchased a program that was digital download, please open a help desk ticket and request access to the online delivery system.  We will give you access so you can use your materials online or download them or both.

 
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Article details

Article ID: 9

Category: Digital Products

Date added: 2014-01-28 14:25:56

Views : 256

Rating (Votes): Article rated 3.2/5.0 (48)

 
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